Privacy Policy

Last Updated: May 14, 2023

Abu Dhabi Travel Card ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Abu Dhabi Travel Card.

This Privacy Policy applies to our website, abudhabicard.shop, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect information from you when you voluntarily provide such information, such as when you register for access to the Service, contact us with inquiries, or use certain aspects of the Service. The information we may collect includes, without limitation:

  • Personal Information: Name, email address, phone number, address, and other contact details.
  • Payment Information: Credit card details, billing address, and other financial information necessary for processing payments.
  • Usage Data: Information about how you use our website, which pages you visit, the time spent on those pages, and other diagnostic data.
  • Device Information: Information about your device, including IP address, browser type, operating system, and other technology on the devices you use to access our Service.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service;
  • Process and complete transactions, and send related information including transaction confirmations and invoices;
  • Send administrative information, such as updates, security alerts, and support messages;
  • Respond to comments, questions, and requests and provide customer service;
  • Send promotional communications, such as special offers, newsletters, and information about new services, products, and events;
  • Monitor and analyze trends, usage, and activities in connection with our Service;
  • Detect, prevent, and address technical issues;
  • Improve our Service and develop new products, services, features, and functionality.

Sharing Your Information

We may share information we collect in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may share your information with your consent or at your direction.
  • For Legal Purposes: We may share information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for essential purposes such as keeping you logged in, remembering your preferences, and protecting against fraud. We also use cookies for non-essential purposes such as analyzing how users interact with our Service and personalizing your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update or delete the information we have on you;
  • The right of rectification – the right to have your information corrected if it is inaccurate or incomplete;
  • The right to object – the right to object to our processing of your personal information;
  • The right of restriction – the right to request that we restrict the processing of your personal information;
  • The right to data portability – the right to request that we transfer your information to another organization or directly to you;
  • The right to withdraw consent – the right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data to the United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +971 2 555 1234
  • By mail: Al Zahiyah Area, Sheikh Hamdan Bin Mohammed Street, Abu Dhabi, UAE