Last Updated: May 14, 2023
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the abudhabicard.shop website and the Abu Dhabi Travel Card service (together, the "Service") operated by Abu Dhabi Travel Card ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email, phone number, credit card information, billing address, and shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
The Abu Dhabi Travel Card is valid only for the period specified at the time of purchase (1-day, 3-day, or 7-day pass). The validity period begins upon first use of the card and runs for consecutive days.
The card is non-transferable and can only be used by the person whose name is registered with the card. Identification may be required when using the card.
The card must be presented at the time of entry to attractions or when using public transportation to avail the benefits. Digital or physical damage to the card that prevents its proper reading may result in denial of benefits.
We reserve the right to deny service if the card is used fraudulently, or if the terms of usage are violated.
Refunds are available under the following conditions:
To request a refund, please contact our customer service team with your order details and reason for the refund request.
Refunds will be processed to the original payment method and may take up to 14 business days to appear on your statement.
No refunds will be provided for:
We make every effort to ensure that the information on our website regarding attractions, transportation services, and other benefits is accurate and up-to-date. However, operating hours, availability, and conditions of attractions and services are subject to change without notice.
We recommend checking the official websites or contacting the attractions directly to confirm their current operating status before planning your visit.
We are not responsible for any inconvenience, loss, or additional expenses incurred due to changes in availability or operating conditions of the included attractions and services.
The Service and its original content, features, and functionality are and will remain the exclusive property of Abu Dhabi Travel Card and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Abu Dhabi Travel Card.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Abu Dhabi Travel Card.
Abu Dhabi Travel Card has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Abu Dhabi Travel Card shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
In no event shall Abu Dhabi Travel Card, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Abu Dhabi Travel Card, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us: